It’s unfortunate that the new version of WD Dashboard is causing compatibility issues with your WD_Black SN850X Nvme SSD. I asked WD support in a live chat if they have an archive of old versions and they told me only the newest version is available to download. But I can’t find offline installer for any of the old versions literally anywhere on the internet. In the meantime I was trying to get back to older version and install that, until this is resolved. I think there is a serious bug in new version of WD Dashboard that on some systems is causing this exact issue. I currently have opened 2 support cases for this issue. Old version of WD Dashboard was working fine. Windows itself is seeing it fine and drive is working normally, but new version of Dashboard software can’t recognize it. New version doesn’t detect my WD_Black SN850X Nvme SSD. I have updated my WD Dashboard software from the old version I was using 3.8.2.10 to newest version 4.0.2.19 2 days ago.
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